Insights

This is the Lukasa Privacy Policy, which applies to the Lukasa website and Lukasa social media sites. It explains what information we collect when you use our site, how we collect information, how we use information and how you can manage that information. This Privacy Policy governs our data collection, processing and usage practices. We pledge to strictly follow the Privacy Policy below, as well as all applicable United States laws and regulations, including privacy laws.

CHANGES IN OUR PRIVACY POLICY

Lukasa reserves the right, in its sole discretion, to amend this Privacy Policy. The most current version of our Privacy Policy, available on our site, will supersede all previous versions. These policies are updated whenever laws and regulations applicable to Lukasa change. You should check our site regularly for the latest version and discontinue use of the site if you do not agree with any of the terms.

INFORMATION WE COLLECT

• Personal information: Through our contact forms, we collect personal information that you provide to us.
• Contact information: Business name, first name, last name, phone number, state, size of company and email address.
• Activity and technology information: Pages/areas you use, IP address, web browser, and dates/times of visits.

HOW WE COLLECT INFORMATION

Some of the information we collect is given to us directly by users through our contact forms and Lukasa social sites. We will also keep any information you provide to us when you contact us directly by email or phone. In addition, information is automatically collected through technology on our Web site, including through the use of tracking technologies like cookies, anonymous identifiers, metadata, Web beacons and software tools.

COOKIES

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Our third-party tracking technologies use persistent cookies to anonymously collect usage statistics. You can remove persistent cookies by following directions provided in your Internet browser’s Help file. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.

LOG FILES

As is true of most sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, requested page, operating system and date/time stamp. We use this information, which does not identify individual users, to analyze trends, to administer the site and to resolve errors. We link this automatically collected data to Personally Identifiable Information only for the purposes of investigating fraudulent use of our site.

ADVERTISING

We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. It connects the activity of www.lukasa.com with the Adwords advertising network and the Doubleclick Cookie. You can opt out of the cookie tracking by visiting Google Ads Settings.

USE OF INFORMATION

• Provide customized content.
• Provide you with Lukasa services that you request and that we think will be of value to you.
• Improve our products and services.
• Send you offers and promotions from us, only if you opt-in to our marketing program.

ADDITIONAL USE OF INFORMATION

In addition to the above, we use the information we collect to provide, maintain, protect and improve our website and services, to develop new ones, and to protect Lukasa and our users.

We will share personal information with companies, organizations or individuals outside of Lukasa if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process or enforceable governmental request;
• Enforce applicable Terms of Service, including investigation of potential violations;
• Investigate a violation of our Terms of Use, illegal activity, threats to any person’s safety or as otherwise required by law;
• Detect, prevent or otherwise address fraud, security or technical issues;

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal data to third parties.

CUSTOMER TESTIMONIALS AND COMMENTS

We may post customer testimonials and comments on our website, which may contain Personal Information. We obtain each customer’s consent prior to posting the customer’s name and testimonial.

HOW WE PROTECT YOUR INFORMATION

At Lukasa, we realize your personal information is extremely sensitive. We keep this information secure through reasonable and appropriate administrative, technical and physical safeguards. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

ACCESS AND CHOICE

If your personal information changes, or if you no longer desire our service, you may contact us at support@lukasa.com. We will respond to your request within 30 days.

If you wish to subscribe to our email marketing program, we will use your name and email address to send marketing emails to you. Out of respect for your privacy, you may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails.

LINKS TO THIRD-PARTY SITES

At Lukasa, we realize your personal information is extremely sensitive. We keep this information secure through reasonable and appropriate administrative, technical and physical safeguards. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

DATA RETENTION

User information: If you request that we delete your contact information from our system, we will do so within 30 days of notice.

CONTACTING US

If you have any questions or concerns regarding your personal information or this Privacy Policy, you can contact us by email at, support@lukasa.com.